by Jeanine | Jul 30, 2015 | Uncategorized
Occasionally when engaging with new clients for the first time we get asked to explain and motivate our fee structure. We are completely transparent will all of our costs – indicating each and every line item in our quotations and we clearly indicate our mark-up. Here are 6 of the most frequently asked questions and answers – Hope this will shed some light on any queries you may have. QUESTION 1: “I received a comparative quote from [so-and-so] and they come in cheaper than yours – why are you charging [x] when they charge [y]?” ANSWER 1: Please keep in mind there are many many new decor companies popping up all the time, saturating market and offering unfeasible rates; mainly due to inexperience, undercutting the industry to try grab the market share and paying staff below minimum wage and not compensating them for overtime – none of these practices we at Ninirichi are / nor willing to entertain. We place an extremely high value on providing excellent products and service – which our quality clients have come to expect and enjoy. This is a very demanding industry and we are all expected to work long and hard hours. We also know that we are only as strong as our team and believe our staff should be well treated, incentivised, motivated and compensated fairly to enjoy a good quality of life. We have stood the test of time and understand the ins-and-outs of running a sustainable successful decor business. We are not running our business from our home garage and using our domestic workers to do our setups. We have big overheads...